Refund Policy

Eligibility

Full refunds are available if you cancel in writing at least seven days before the cohort start date and have not received downloadable paid materials beyond the public syllabus.

Timeframe

Partial refunds of 50% may be granted if you withdraw within 48 hours after the first live session and have attended no more than one session. After that window, tuition is generally non-refundable.

Conditions for full or partial refund

• Written request to support@devcloud-hub.digital with enrollment name and invoice reference.
• Return or attested deletion of any distributed paid worksheets when a full refund is approved.
• No violation of the Terms of Service that led to removal from a cohort.

Non-refundable items

Private coaching hours already delivered, custom runbooks prepared for your team, and third-party hardware we purchase on your behalf are non-refundable.

Refund process

Email support@devcloud-hub.digital with subject “Refund request.” We confirm receipt within two business days and state whether your case qualifies for full, partial, or no refund.

Processing time and method

Approved refunds are returned via the original payment method within 10 business days after approval. Bank timelines may add additional days.

Cancellation by Devcloud Hub

If we cancel a cohort, you may transfer to a later date or receive a full refund of fees paid for that cohort.

Exceptions

Mandatory consumer protections under Korean law take precedence where they conflict with this policy. Documented medical emergencies may be considered case by case.

Contact

Refund questions: support@devcloud-hub.digital · +82-2-629-8540